We create workplaces where people can be happy, productive and motivated

Transformed Teams is a specialist management consulting agency creating an attractive Workplace Experience through an integrated Workplace Strategy approach uniquely suited to hybrid workplaces.

We have been at the forefront of flexible and hybrid workplaces since 2013. We see property as a people issue. Traditionally, property is managed by people with property-related degrees and qualifications. We complement these skills by managing the people risks of workplace transformation through workplace strategy, design and development.

Stress goes down and wellbeing improves. People are more productive, and stay with their employer. We help leaders create a new normal that achieves their aspirations.

Ready to take the next step?

Leaders trust us to transform their teams

We understand the challenges of the hybrid Workplace Experience.
Not least because we work as a fully remote team out of New Zealand and Australia.
Let us introduce ourselves.

Nina Fountain

Founder and Workplace Strategist

Nina Fountain
Founder, Workplace Strategist

Nina is the foremost expert in creating Activity Based Working, flexible and hybrid workplaces in Australia and New Zealand. Her work encompasses management consulting, change leadership and capability building.  

Nina is the author of the respected WGEA framework for workplace flexibility. Nina delivered a major strategic initiative for the Australian Government in 2012, which doubled the number of people who work from home via the Internet. So when hybrid and flexible work styles took many workplaces by surprise in 2020, Transformed Teams had well-developed tools and frameworks to help them succeed. 

Nina particularly enjoys helping organisations adapt to new ways of working, to achieve a win-win for the business and its employees. 

Nina is based in Wellington, New Zealand where she enjoys walks by the harbour and the Wellington food scene.

Karline de Boer

Researcher

Karline de Boer
Workplace Researcher

Karline uncovers the hidden trends in workplaces through occupancy studies and interviews. She is a field worker and researcher passionate about talking and really listening to people to uncover decisive insights. Karline supports your workplace strategy and design with the information you need to really understand your unique forward path. As a highly valued member of our team, Karline is a powerful asset in your workplace change.

When not working, Karline enjoys bush walks, wine tastings in and around Wellington, and spending time with her grandchildren.

Willow Boyd

Sales and Marketing Assistant

Willow Boyd
Sales and Marketing Assistant

Willow is our Sales and Marketing Assistant. Willow is an experienced leader with international experience, gained mainly in Canada and Australia. She recently completed a BComm in Entrepreneurial Management and has spent over ten years managing and leading successful teams in business’ of all sizes. Willow is based on the Central Coast of Australia, a couple of hours’ north of Sydney.

On the weekend Willow loves packing up her car, heading out to the beach to camp, surf, and enjoy nature!

Hayley Morris

Designer Manager

Hayley Morris
Design Manager

Holding the motto that she can learn anything she puts her mind to, Hayley has developed skills in a broad variety of categories from business to art, using her creative mind to bring life the new vision of Transformed Teams. Creating since her early days, Hayley has sold branding and artwork to vendors internationally.

When she isn’t working, she enjoys spending time with her children and is always up for a good read with some hot chocolate.

Our story

Transformed Teams was founded by Nina Fountain, an entrepreneur and consultant with a varied career across communication sciences, the public service and business. Nina’s work is driven by her motivation to take people on brave adventures that increase their success and joy.

In 2008 Nina had an epiphany, a week after starting with her employer at the time. She realised that she should limit her years at her current employer due to its poor culture and low workplace satisfaction. A few years later, Nina stepped out of that secure job to help leaders create workplaces that do the opposite – bringing out people’s best, through the potential of flexible workplaces. 

Leaders face many challenges in creating a winning Workplace Experience. The first challenge leaders face is designing a winning strategy. Then, one of the most significant challenges is aligning their business around their winning strategies. These are the challenges we turn into opportunities.

Let us help you succeed by creating a high-performing hybrid workplace

FAQ

We fully understand the reality that achieving workplace transformation is difficult if you don’t get full commitment and alignment  at the highest level. This is why we work mainly with executive and leadership teams. This is especially important during the Discovery and Design processes. 

In the course of the  Development phase,  there is a lot of opportunity to work with teams or groups of teams that are not at the executive level. We love working with these groups of people to achieve satisfying, measurable gains in job commitment, overall engagement, wellbeing and stress reduction and overall productivity. 

Workplace Strategy is a discipline that achieves alignment between an organisation’s property solution and their organisational goals. Property decisions can have far-reaching impacts on an organisation’s culture, delivery model and bottom line. Organisations with clear future goals tend to work closely with a Workplace Strategist to ensure that their property choices align with their future direction. Find out more about how not all Workplace Strategists are alike.

A Workplace Strategist is essentially a Management Consultant who assists with the design and development of your workplace solution. 

A Workplace Strategist will generally start with a Discovery phase, during which they will gain a clear understanding of your organisation’s status quo, in all the areas that are important to the design of your property solution.  

The Design phase is when your Workplace Strategist will advise your leadership team and key functional areas about the key features and requirements of your ideal workplace design. The modern workplace extends beyond buildings and workspaces. Ways of working are now integral to your workplace design. As such, your Workplace Strategist’s advice should understand and support ways of working that suit your organisation. 

A Workplace Strategist may also work with you during your organisation’s Development phase to  implement the workplace design that will support your organisation to achieve its future goals. Their role may be to work with functional areas such as your Facilities, Technology, People and Culture, and Change teams, to help them understand their role in implementing the workplace design. Find out more about how our process ensures your workplace redesign manages the people risks in your property solution.

An employees’ Workplace Experience is the positive or negative overall experience they have while working in an organisation’s workplace, both its workspaces and ways of working. It incorporates their individual experience of the buildings and spaces where they are located physically, including potentially their experience of working from home, and the experiences they have while working with their team and organisation to navigate traditional, flexible and new ways of working. 

Workplace Experience can be measured by two critical factors – Workplace Satisfaction, which is a person’s overall satisfaction with the workplace; and Workplace Support, which is how well a person feels and understands themselves to be supported by their workplace to do a great job. Workplace Experience also incorporates stress and wellbeing, productivity, communication, teamwork and camaraderie and measures of these provide valuable insights into the two key factors of Workplace Satisfaction and Workplace Support. 

Workplace Experience can also be understood as the Employee Experience as it relates to workspace design and ways of working.

Many employees consider the Workplace Experience to be a critical factor in their decision-making about which employer to align with. In particular, highly sought-after individuals will readily opt for a better Workplace Experience over a poor one. 

Workplace Experience is a valuable indicator of employee sentiment. A poor Workplace Experience means by definition that people in the workplace are feeling unsatisfied with their workplace and believe they are not well supported by their workplace to a great job. A poor Workplace Experience may also mean an increase in workplace stress and a reduction in productivity.

As an example of the impact of a poor Workplace Experience on attraction and retention, workplace stress alone leads to an increase of almost 50% in voluntary turnover.

The term ‘Ways of working’ is used to differentiate flexible, agile and modern work styles from their traditional counterpart of a fixed pattern of work. Similar terms include ‘new ways of working’, ‘modern ways of working’, ‘remote work’, ‘flexible work’, ‘hybrid work’, ‘Activity-Based Working’ and ‘agile working’. In each of these examples, people no longer work in a fixed location at fixed times without significant variation. 

Ways of working that are significantly different from the traditional work style (colloquially known as ‘9 to 5 in the office’) require organisations to redesign their operating model. This operating model redesign is integral to the success of modern workplaces. At a team and individual level, ways of working require people to navigate new norms around teamwork, communication and productivity. These transformative changes can be challenging. Most noteworthy is the challenge of maintaining productive teamwork and collaboration.

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Build a Workplace Flexibility Strategy